Frequently Asked Questions

A little about us, our founders, how it works and some fun photos of us in action!

How does a Wicksly membership work?     

Subscribe to Wicksly, and we send you a luxury candle every month!     

Will I incur any hidden fees?

Nope! You’ll enjoy a luxury candle for just $15 per month, although taxes may apply in select states.

How much does shipping cost?

Nothing! Shipping costs are included with your monthly membership.

When can I expect my first shipment?  

Once you sign up for a monthly membership, your box will ship around the 10th of each month. If you order after the 10th of the month, you will receive your first candle the following month. 

How do you pick the scent for each month?  

Each scent is suited to the month in which we send the candle to you. Think clean fresh scents in spring, breezy garden scents in the summer, spicy autumnal scents in the fall and warmth and cosiness in the winter.

When will I be billed for the monthly recurring membership? 

You will be billed for your first box immediately when you subscribe with Wicksly. After your first month, you will be billed on the 1st of each month going forward, and our boxes will ship around the 10th of the month. 

What is your cancellation policy? 

You can cancel your subscription at any time.

What are your candles made of?

Wicksly exclusively uses soy wax, which is non-toxic, 100% natural, and made in the USA! It is a renewable resource, and supports the American farm industry. Soy wax retains its strong scent and burns up to 3 times as long as paraffin candles. All of our candles have been tested to ensure the highest quality product possible.